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VELORA
Terms of Service
The rules of using Velora. Please read carefully — they're short and clear.
Last updated: May 30, 2026
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What Velora is
Velora is a mobile application that gives football players AI-generated weekly training plans, video-based skill analysis, match performance tracking, recovery check-ins, and community features. By creating an account or using the app you agree to these Terms of Service.
If you don't agree with any part of these Terms, please don't use Velora.
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Who can use Velora
You must be at least 13 years old.
If you are under 18, you confirm that your parent or legal guardian has reviewed and approved your use of Velora, including any subscriptions.
You must provide accurate information when creating an account and keep your password secure. You are responsible for all activity under your account.
One account per person. Don't share login credentials or sell access to your account.
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Your content
You retain ownership of everything you upload to Velora — videos, training notes, match logs, photos, comments, and any other content ("Your Content").
By uploading content, you grant Velora a limited, worldwide, royalty-free license to process, store, and analyze it so we can deliver the service to you. This license is solely for running the app — we don't use Your Content to advertise, train AI models for third parties, or share with anyone outside the providers listed in our Privacy Policy.
You agree not to upload content that:
infringes anyone's copyright, trademark, or other rights;
is illegal, harassing, hateful, or sexually explicit;
contains malware or attempts to disrupt our service;
shows minors other than yourself (if you are a minor with consent).
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Subscriptions & billing
Free tier — most core features are free during the soft launch.
Premium — unlocks the full AI plan, unlimited video analyses, advanced analytics, and priority support. Billed monthly ($9.99) or yearly ($79.99), in your local currency where available.
Payments are processed by Stripe (web) or the Apple App Store / Google Play Store (in-app). You authorize the relevant processor to charge your payment method at the start of each billing period.
Auto-renewal — subscriptions automatically renew at the end of each billing period unless you cancel beforehand. You can cancel any time from Profile → Subscription (or through your App Store account if you subscribed in-app).
Refunds — within 14 days of an initial purchase, contact support@playvelora.net and we'll process a refund. Subscriptions purchased through the App Store or Play Store are refunded per Apple/Google's policies. After the 14-day window, paid periods are non-refundable but you keep access until the end of your current billing cycle.
Price changes — we'll give you 30 days notice before any price increase takes effect on your subscription.
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Acceptable use
You agree not to:
Reverse-engineer, decompile, or attempt to extract source code from the app or our APIs.
Scrape, mass-download, or programmatically access Velora outside our official API.
Use Velora to build a competing service or to train your own AI model from our outputs.
Attempt to gain unauthorized access to other users' accounts or data.
Submit false reports, abuse our feedback system, or manipulate referral / streak / achievement features in bad faith.
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Health & safety disclaimer
Velora is a training-content app. It is not a medical device, healthcare provider, or licensed coach. The plans, drills, recovery suggestions, and analyses are recommendations only and may not be suitable for everyone.
Always warm up properly, listen to your body, and stop if you feel pain.
Consult a qualified medical or sports professional before starting any new training program — especially if you have a known condition, are recovering from injury, or are under 16.
By using Velora you accept that you train at your own risk.
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AI-generated content
Velora uses third-party AI models (e.g. GPT, Gemini, and other models) to generate plans, drill suggestions, and video feedback. AI output can be incorrect, outdated, or imperfect. Use your judgment and a qualified coach for decisions that significantly affect your career or health.
We continuously improve quality but cannot guarantee that any specific plan will produce specific results.
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Service availability
We aim for high reliability but cannot promise the service will be uninterrupted. We may temporarily suspend access for maintenance, upgrades, or security incidents, and we'll do our best to give notice for planned downtime.
We may add, change, or remove features as Velora evolves. If we remove a feature you depend on, we'll communicate clearly and honor active paid subscriptions through the end of their current billing period.
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Account termination
You can delete your account any time from Profile → Settings → Delete Account, or by emailing support@playvelora.net.
We may suspend or terminate accounts that violate these Terms, abuse the service, or pose a security risk — typically after a warning, but immediately in serious cases (e.g. fraud, harassment, illegal content). On termination, the rights you grant us to use Your Content end (except where retention is required for legal compliance, as described in the Privacy Policy).
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Intellectual property
Velora, including the app, brand, design, logos, drill library, UI, and software, is owned by us or our licensors and is protected by copyright and trademark law. You are granted a limited, non-transferable license to use the app for personal, non-commercial purposes only.
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Disclaimers & limitation of liability
The service is provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose, merchantability, or non-infringement.
To the maximum extent permitted by law, Velora's total liability to you for any claim arising out of or related to the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or opportunity.
Some jurisdictions don't allow exclusion of certain warranties or limitation of liability, in which case the above limits apply to the maximum extent permitted by law and your statutory rights remain unaffected.
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Changes to these terms
We may update these Terms as Velora grows. For material changes we'll notify you in the app and, if you have an account, by email at least 14 days before they take effect. Continuing to use Velora after the effective date means you accept the updated Terms.
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Governing law
These Terms are governed by the laws of the jurisdiction in which Velora is operated, without regard to conflict-of-law rules. Disputes will be handled in the competent courts of that jurisdiction, except where local consumer law gives you the right to sue locally.
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Contact
Questions about these Terms? Email us at support@playvelora.net — we usually reply within 48 hours.
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